Terms and Conditions for Kentucky Derby Charter Bus Rental

1. Booking and Service Duration
  • Bus charters for the Kentucky Derby are available for single-day rentals from Tuesday to Thursday. Single-day bookings include up to 12 hours of service, including travel to and from Churchill Downs.
  • Charters for Friday and Saturday are offered as two-day packages, covering both days with a combined service duration tailored to your itinerary.
2. Pricing and Payment
  • Prices for single-day charters (Tuesday–Thursday) are based on 12 hours of service. Additional hours may incur extra charges, subject to availability.
  • Friday and Saturday bookings require a two-day package, with pricing reflecting the extended service period.
  • Upon booking, you will receive a confirmation email with instructions to submit a deposit and select your preferred payment plan. Full payment terms will be outlined in the confirmation email.
3. Trip Status and Portal Access
  • After booking, you will receive a confirmation email with access to an online portal where you can track your trip status, view booking details, and manage your itinerary.
4. Reservations and Deposits
  • All bookings require a deposit to secure your reservation. The deposit amount and payment plan options will be detailed in the confirmation email.
  • Reservations are confirmed only upon receipt of the deposit and completion of the payment plan setup.
5. Cancellations and Refunds
  • Cancellations for single-day charters (Tuesday–Thursday) must be made at least 30 days prior to the booked date to receive a full refund of the deposit. Cancellations within 30 days may result in forfeiture of the deposit.
  • Cancellations for two-day packages (Friday–Saturday) must be made at least 45 days prior to the first booked date for a full refund. Cancellations within 45 days may incur additional fees, as outlined in the booking agreement.
6. Vehicle Usage and Restrictions
  • All charter buses are private for your group and feature luxurious amenities, such as all-leather interiors. Food and non-alcoholic beverages are permitted, but please notify us in advance to ensure proper accommodations.
  • Smoking, alcohol consumption, and illegal substances are strictly prohibited on all vehicles.
7. Safety and Liability
  • All vehicles are operated by licensed, professional drivers and undergo regular safety inspections. Passengers are expected to follow driver instructions and adhere to safety guidelines.
  • The company is not liable for personal injuries, lost or damaged items, or delays caused by unforeseen circumstances (e.g., traffic, weather, or event-related issues).
8. Itinerary and Additional Services
  • Itineraries can be customized, including pick-up/drop-off locations and additional stops, subject to approval and additional fees.
  • Any changes to the itinerary must be communicated at least 7 days prior to the trip to ensure availability.
9. Contact and Support
  • For questions, modifications, or support, please contact our team through the online portal or the contact information provided in your confirmation email.
By booking a charter bus with us, you agree to abide by these terms and conditions. We look forward to providing you with a luxurious and hassle-free experience to the Kentucky Derby.